Frequently Asked Questions
Everything you need to know about your Scosha experience.
What materials are used in Scosha jewelry?
We use high-quality materials including ethically sourced gemstones, 14k gold, sterling silver, and our signature durable wax-coated nylon cords designed for everyday wear.
How long will it take for my order to ship?
Standard orders typically ship within 3-5 business days. For handcrafted or custom pieces, please allow up to 2 weeks for production before shipment.
Do you offer international shipping?
Yes, Scosha ships worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.
What is your return policy?
We accept returns on unworn, non-custom items within 14 days of delivery. Please note that custom-made pieces and final sale items are not eligible for return.
How should I care for my Scosha pieces?
To maintain the beauty of your jewelry, avoid contact with harsh chemicals or perfumes. For silver items, use a polishing cloth, and for our corded pieces, a gentle rinse with mild soap and water is recommended.
Can I request a custom size or design?
Absolutely. We love creating unique pieces. Please contact our customer service team with your specifications for a custom quote and timeline.