Returns & Exchanges
At Scosha, we take pride in our handcrafted jewelry and want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we offer returns and exchanges on unworn items within 14 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your jewelry in its original Scosha packaging and include the packing slip to ensure a smooth processing experience.
Ship It Back
Affix the prepaid shipping label provided through our portal and drop off the package at any authorized carrier location.
Receive Your Refund
Once our artisans inspect the returned item, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing